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Please see a selection of our most frequently asked questions about our HomePoints rewards system, if you can't find what you're looking for please feel free to get in touch with our UK based team here.

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Please see a selection of our most frequently asked questions about our HomePoints rewards system, if you can't find what you're looking for please feel free to get in touch with our UK based team here.

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HomePoints FAQs

Please see a selection of our most frequently asked questions about our HomePoints rewards system, if you can't find what you're looking for please feel free to get in touch with our UK based team here.

Over the years HomeFuels Direct customers have remained extremely loyal and often order from us time and time again. We set up HomePoints to give back and reward that loyatly. With every order you place you'll earn HomePoints, once you're logged in to the site you can check your HomePoints balance and redeem your points against rewards like Free Heating Oil Additives, Free Water Soakers and Oil Tank Vouchers.

Once you've earned enough points to unlock a reward simply login to your account, scroll down to rewards and click redeem. For some rewards, like Heating Oil Additives & Free Water Soakers, your reward products will be added to your next order.

Of course! Our customers often recommend us to their friends, family & neighbours. We think it's about time we said thanks! So if you refer a friend to HomeFuels Direct they'll receive extra HomePoints and you'll receive a voucher to use on your next order. To refer a friend you just need to log in to your HomePoints account and you'll find the Refer section, from their either copy your referral code or send them an email, text or Whatsapp message.

Throughout the year we're going to be running a range of promotions and competitions through our social media accounts. There'll be plenty of HomePoints up for grabs so be sure to keep an eye on our Facebook, Twitter & Instagram!