Did you know?
We offer free a choice of tanker size.
Order too much & we'll automatically refund the difference.
We have no hidden fees.
At Homefuels Direct we really value your feedback and opinions on how we are perfoming as a business. For that reason we enlisted the help of Trustpilot. Trustpilot is an entirely independent feedback platform which helps you to tell us how we're performing and where we could improve our services using a secure and impartial third party service.
Whenever you order through HomeFuelsDirect.co.uk, you'll be invited to give us feedback through Trustpilot - only if you want to of course. If you could let us know how we are doing we'd really appreciate it and all feedabck will help us to learn and understand any issue and probelms we are not aware of and help shape the business going forward.
We’re proud to offer low heating oil prices and have created this graph so you can see how we fair against different suppliers - click on the suppliers names to toggle prices on or off.Get Live Prices Now
Our National Contact Centre is based in Stockton-on-Tees, and the HomeFuels Direct customer support team are trained to offer outstanding help and advice with your heating oil order, aswell as answering any questions you may have about our heating oil services and products.
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HomeFuels Direct was established in 2008 and has grown from strength to strength ever since. The initial aim of HomeFuels Direct was to provide a service tailored around the consumer, with convenient ordering and transparent pricing.
The UK heating oil market prior to 2008 was old fashioned and did not like to bare-all, so we decided to turn that upside down, strip everything right back and provide the same products and services as other providers, but at affordable prices. So if you live in England, Wales, Scotland or Northern Ireland you can benefit from the products and services we provide.
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We take the security of your information very seriously. That's why we've taken huge measures to ensure that your data is protected. We never store credit or debit card information and we never share your information with third parties. We've also invested in an SSL Certificate for our website, which means your data is protected as it travels between your device and our servers.
We pride ourselves on providing an excellent service to all of our customers which is why we are currently rated at 4.5 stars on Trustpilot. We really value feedback from our customers and we're proud to have received such a fantastic rating on Trustpilot but we still aim to improve on that score.
Each week we select some customer feedback to display on our social media platforms.
We offer live tracking on all orders which is quickly and easily accessible via your online account. We also provide a text messaging service for all customers, providing you with regular updates every step of the way regarding your order such as delivery dates and timings.
Already placed an order and would like to track it's progress?Track My Order