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Apply for alternative fuel bill support if you do not get it automatically.
Most households will automatically get a £200 Alternative Fuels Payment (AFP) if they:
- Are in England, Scotland or Wales
- Use alternative fuels for most of their heating, such as liquid petroleum gas (LPG), oil or solid fuel
- Are connected to the electricity grid
If you do not get it automatically, use this service to apply for £200 support to help pay for alternative fuels. You can only make one application per household.
There’s a different way to get an Alternative Fuel Payment in Northern Ireland.
Eligible Homes
You may be eligible to apply if you use alternative fuels for heating. Your main home must also be:
- In a residential park home
- On a boat on a permanent residential mooring
- On a permanent Gypsy and Traveller site
- In social or private rented accommodation which has a business energy connection or a communal electricity supply
- Off the mains electricity or gas grid
- Part of a business property (such as a farm or a flat above a shop)
Who Cannot Apply
Most households automatically get the £200 payment as a credit on their electricity bill from their supplier. You cannot apply if you’ve already had an automatic Alternative Fuels Payment.
If you think you should have got a payment but have not, contact your electricity supplier.
You also cannot apply if you live:
- In purpose-built student accommodation
- In a care home
- On a boat as a continuous cruiser (currently under review)
- On a non-permanent caravan or mobile home site (currently under review)
- In accommodation provided by your employer (such as seasonal workers, ‘service occupiers’, security guards, building caretakers)
- In a building where you’re acting as a property guardian
- In business premises, such as a pub or hotel, where your address is the same as the business address
Before you Start
You can apply if:
- You pay for the energy your household uses
- You’re applying for your main, permanent home
You will need:
- An email address or phone number (if you have one)
- Your bank account details proof that you’ve spent £200 on alternative fuels to heat your home since September 2022 (for example, a delivery note or receipt)
- If you’re not registered for Council Tax You’ll need to upload proof of address (such as a full, current UK driving licence or tenancy agreement) as part of your application.
- Check your eligibility and apply online
If you’re applying on behalf of someone else, answer questions with their details rather than your own.
What you Need to Know
After you apply, your local council will check you live at the address you apply for and that you use alternative fuels to heat your home.
You’ll be told about the progress of your application by email or letter. You should get a response within 6 weeks.
If you’re eligible, your council will arrange a one-off payment.
Other ways to apply
If you cannot apply online, call the helpline.
Telephone: 0808 175 3943
Monday to Friday, 8am to 6pm
Find out about call charges.
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Apply for alternative fuel bill support if you do not get it automatically.
Most households will automatically get a £200 Alternative Fuels Payment (AFP) if they:
- Are in England, Scotland or Wales
- Use alternative fuels for most of their heating, such as liquid petroleum gas (LPG), oil or solid fuel
- Are connected to the electricity grid
If you do not get it automatically, use this service to apply for £200 support to help pay for alternative fuels. You can only make one application per household.
There’s a different way to get an Alternative Fuel Payment in Northern Ireland.
Eligible Homes
You may be eligible to apply if you use alternative fuels for heating. Your main home must also be:
- In a residential park home
- On a boat on a permanent residential mooring
- On a permanent Gypsy and Traveller site
- In social or private rented accommodation which has a business energy connection or a communal electricity supply
- Off the mains electricity or gas grid
- Part of a business property (such as a farm or a flat above a shop)
Who Cannot Apply
Most households automatically get the £200 payment as a credit on their electricity bill from their supplier. You cannot apply if you’ve already had an automatic Alternative Fuels Payment.
If you think you should have got a payment but have not, contact your electricity supplier.
You also cannot apply if you live:
- In purpose-built student accommodation
- In a care home
- On a boat as a continuous cruiser (currently under review)
- On a non-permanent caravan or mobile home site (currently under review)
- In accommodation provided by your employer (such as seasonal workers, ‘service occupiers’, security guards, building caretakers)
- In a building where you’re acting as a property guardian
- In business premises, such as a pub or hotel, where your address is the same as the business address
Before you Start
You can apply if:
- You pay for the energy your household uses
- You’re applying for your main, permanent home
You will need:
- An email address or phone number (if you have one)
- Your bank account details proof that you’ve spent £200 on alternative fuels to heat your home since September 2022 (for example, a delivery note or receipt)
- If you’re not registered for Council Tax You’ll need to upload proof of address (such as a full, current UK driving licence or tenancy agreement) as part of your application.
- Check your eligibility and apply online
If you’re applying on behalf of someone else, answer questions with their details rather than your own.
What you Need to Know
After you apply, your local council will check you live at the address you apply for and that you use alternative fuels to heat your home.
You’ll be told about the progress of your application by email or letter. You should get a response within 6 weeks.
If you’re eligible, your council will arrange a one-off payment.
Other ways to apply
If you cannot apply online, call the helpline.
Telephone: 0808 175 3943
Monday to Friday, 8am to 6pm
Find out about call charges.
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